Nature’s Element CBD is all about providing our customers with the purest CBD on earth while giving you insight into our whole process. Customer satisfaction is our highest priority and it’s something we don’t take lightly.
All of our products are inspected for quality with precision before we ship them off to our customers. It is important upon delivery that you check your product carefully to ensure it hasn’t been damaged during shipping. All claims for damaged products must be made within 2 days upon receiving your product. Please provide a detailed description and photos of the damaged product to firstname.lastname@example.org or call us at 1-813-540-7630.
We offer a 30 day customer satisfaction guarantee to all of our products. If you are not fully satisfied with your order, you may request a full refund on the purchase price within 30 days. Refund requests can be made by either emailing or calling us at the provided contact information below. Customer is responsible for return shipping costs.
All refunds and/or exchanges are subject to review by Nature’s Element CBD. Limited to one refund/exchange per customer.
Contact us for shipping, returns, or general information: